Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers the best way to reach the devragiles.com team and what you can expect once you do.
How to Get in Touch
Email is the most reliable way to contact us. Send your message to [email protected] and a member of our team will read it and respond personally — we don't rely on automated replies to do the talking for us.
A short note on what your message is about helps us route it to the right person and get back to you sooner. If you're asking about a specific casino, mentioning its name (from the ones we cover, such as VegasNow, Wincrown or Casea) helps us find the relevant review quickly.
What You Can Contact Us About
- Questions about our reviews — If anything in one of our casino write-ups is unclear, such as how a bonus's wagering requirements work or which payment methods a site accepts for Australian players, ask away.
- Corrections — Online casinos change their bonuses, licensing details and payment options fairly often. If you notice something on the site that looks out of date, we'd rather hear about it and fix it than leave it standing.
- Suggestions for coverage — If there's a new online casino, a payment method, or a mobile casino feature you'd like us to look into, let us know. Reader suggestions genuinely shape what we cover next.
- Partnership or media enquiries — If you represent a casino operator, software provider or another site and want to discuss a working relationship, introduce yourself and outline what you have in mind.
- Concerns about gambling harm — If you or someone close to you is struggling with gambling, mention it in your message and we'll point you towards appropriate Australian support services.
What Happens to Your Message
Every email that comes in is read by a real person on our editorial team, not filtered through a bot. We aim to reply within a couple of working days, though it can take a little longer if we're in the middle of an update to our reviews or comparison tables. If your enquiry needs more digging — checking a licence number, confirming a current bonus term, or verifying an operator's Australian availability — we'll tell you that's what's happening rather than leave you guessing.
A Word on What We Do and Don't Do Here
Online Casinos Australia exists to compare and review online casinos available to Australian players, based on things like licensing, game selection, payment methods and mobile compatibility. We're independent of the operators we cover, and while some of our links may earn a commission if you sign up, that has no bearing on how a casino is rated or where it sits on our list. This contact page isn't a channel for placing bets, resolving a dispute with a casino, or requesting account help — those matters need to go directly to the operator's own support team, since we don't hold or manage player accounts.
If you're weighing up a mobile-friendly casino and want more context before reaching out, our rankings above cover options like VegasNow, Wincrown and Casea in detail, including their current offers and what to check before signing up. Readers researching alternatives outside the usual Australian-licensed field may also find our page on trusted non-GamStop casinos useful, though it's aimed at a UK audience.
Before You Write In
A few quick checks can save you a reply cycle:
- If your question is about a bonus offer, note which casino and which offer you mean — terms vary a lot between operators and even between promotions on the same site.
- If you're reporting an error, a link or a screenshot of what you saw helps us track it down faster.
- If you're under 18, please note our content and the casinos we cover are intended for adults only, in line with Australian eligibility rules for online gambling.
Whatever the reason for writing in, thanks for taking the time to reach out. We read everything that comes through and use it to keep our reviews as accurate and useful as we can for Australian players comparing online casinos.